Review of Air Peace Nigeria:
Air Peace is one of the largest and most popular airlines in Nigeria, offering domestic and international flights. Founded in 2013 by Nigerian businessman Allen Ifechukwu Onyema, the airline has rapidly expanded its services, becoming a significant player in Nigeria’s aviation industry. Known for its relatively affordable fares, numerous routes, and growing fleet, Air Peace has established itself as a popular choice for travelers in Nigeria and beyond. However, like any airline, it has its strengths and areas for improvement.

Pros of Air Peace Nigeria
- Extensive Network and Routes
- Air Peace operates numerous domestic and international routes, providing an extensive network for passengers traveling within Nigeria and abroad. Domestically, it connects major cities like Lagos, Abuja, Port Harcourt, Enugu, and Kano. Internationally, it flies to destinations like Dubai, London, and Johannesburg, among others.
- Affordability
- One of Air Peace’s main advantages is its competitive pricing. The airline offers affordable flights, especially for domestic travel, which makes it an attractive option for budget-conscious passengers. It often runs promotions and discounts that provide additional value to travelers.
- Frequent Flights
- Air Peace offers frequent daily flights on many of its domestic routes, giving passengers flexibility in choosing flight times. This is particularly beneficial for business travelers who may need to book last-minute tickets or change their plans.
- Modern Fleet
- The airline boasts a relatively modern fleet with Boeing 737s, Embraer 195 aircraft, and other newer models. This allows for smoother and more comfortable flights, with a higher likelihood of on-time departures and arrivals.
- Customer Service
- Air Peace has invested in improving its customer service, with many passengers praising the professionalism and friendliness of the staff. The airline’s in-flight experience is generally rated well, with attentive crew members and clear communication.
- Punctuality (Generally)
- While there can be occasional delays, Air Peace has made strides in improving its punctuality compared to other Nigerian airlines. This is an essential factor for many travelers, especially those with tight schedules.
- Free Baggage Allowance
- Air Peace offers a generous baggage allowance for both domestic and international flights. Passengers can check-in more luggage without incurring extra costs, which is a significant benefit for those traveling with larger loads.
- International Reach
- Air Peace has expanded internationally, which has given Nigerians and other travelers more options for direct flights to destinations abroad. This is particularly useful for passengers looking to avoid layovers when traveling to locations like Dubai or London.
Cons of Air Peace Nigeria
- Occasional Delays
- Although Air Peace has improved its punctuality, it still faces occasional delays, especially during peak travel periods. This is common in many airlines, particularly in Nigeria, where weather and operational factors sometimes disrupt flight schedules. Delays can be frustrating for passengers with connecting flights or strict schedules.
- Inconsistent Service
- While many passengers have positive experiences with Air Peace’s service, there are occasional reports of inconsistent service quality. For example, the level of attention or efficiency from ground staff and crew members can vary depending on the flight and the specific route. Passengers have sometimes noted long waits during check-in or boarding processes.
- In-Flight Comfort
- While the fleet is relatively modern, some passengers have raised concerns about in-flight comfort, particularly on the airline’s economy class. The seats can feel cramped, and amenities like entertainment or refreshments may not always be up to the standards expected by travelers on longer international flights.
- Customer Support
- Some travelers have expressed dissatisfaction with the airline’s customer support, particularly when it comes to addressing complaints or resolving issues. Response times can be slow, and some customers have reported challenges with obtaining timely assistance when dealing with flight cancellations, refunds, or lost luggage.
- Limited In-Flight Entertainment
- Unlike some international airlines, Air Peace does not offer extensive in-flight entertainment options, especially on shorter domestic flights. While some international flights may have a more robust entertainment system, many passengers on domestic flights might find the in-flight experience less engaging compared to other carriers.
- Baggage Handling Issues
- Despite offering generous baggage allowances, there have been occasional reports of baggage mishandling, delays in luggage delivery, or lost luggage. These issues can be particularly problematic for travelers who rely on quick baggage retrieval after landing.
- Limited Meal Options
- On some flights, particularly on shorter domestic routes, passengers have noted that food and beverage options are limited or not provided. While this may not be a deal-breaker for many, it can detract from the overall travel experience, especially on longer flights.
- Airport Facilities
- Air Peace operates in Nigerian airports that sometimes suffer from overcrowding, inadequate facilities, and other logistical issues. While these problems are not directly the airline’s fault, they can affect the overall passenger experience, from long check-in lines to uncomfortable waiting areas.
Conclusion:
Air Peace Nigeria has emerged as a significant player in the country’s aviation industry, offering a wide network of domestic and international routes, competitive pricing, and a growing reputation for customer service. It provides valuable options for Nigerians seeking affordable and reliable air travel.
However, like any airline, there are areas where Air Peace could improve, particularly regarding consistency in customer service, in-flight comfort, and addressing baggage handling issues. While occasional delays and limited amenities can be frustrating, the airline’s affordability and its efforts to expand both locally and internationally make it a strong choice for travelers, especially those looking for budget-friendly options.
Overall, Air Peace has proven to be a reliable carrier, particularly for domestic travel, but passengers may need to be flexible and patient, especially when flying during busy periods or dealing with the occasional operational hiccup.